Millwood Elementary School

How to Raise a Concern

Do you know how to raise a concern?
Did you know that there’s a protocol in place to help families contact schools, or HRCE Central Office, when you have concerns about your student’s education or well-being? 
• All concerns should first be shared with your child’s teacher. 
• If your concern is not resolved, you should then contact the principal. 
• If your concern remains unresolved, you can reach out to HRCE’s Parent Navigators who can provide information about a wide range of supports and resources or connect you with the school supervisor. 
• If your matter continues to be unresolved, you can then initiate a formal review process in which the matter will be investigated by the appropriate HRCE Directors. 
• The final step is for your concern to be passed on to the Regional Executive Director.
 
Click here to view the Parent/Guardian Concern Policy. https://www.hrce.ca/families/families/how-raise-concern